Operations Coordinator job description: salary, roles & more (2023)


  • Functions of the operations coordinator
  • Operations Coordinator Job Requirements
  • Operations Coordinator Skills
  • Operations coordinator work environment.
  • Trends for Operations Coordinators
  • How to become an operations coordinator
  • advancement opportunities
  • Job Description Example
  • similar jobs

Operations coordinators are the glue that hold many different aspects of a business together. They make sure everything runs smoothly and efficiently, from the supply chain to customer service.

Operations coordinators often work closely with other members of their organization, including managers, supervisors, and other coordinators. However, they also often interact with third-party vendors or vendors that provide goods or services to the business.

Functions of the operations coordinator

Operations coordinators typically have a wide range of responsibilities, which may include:

  • Ensure all work is completed on budget and on time, while maintaining high quality standards.
  • Ensure that all incoming orders are processed accurately and efficiently.
  • Schedule shifts and make sure employees have everything they need to do their job safely and effectively
  • Coordinate with other departments to ensure projects are completed on time and on budget.
  • Planning and conducting events, such as seminars or conferences, including selecting speakers and preparing agendas.
  • Schedule employee time to ensure all tasks are completed on time
  • Coordinate with customers to ensure their needs are met.
  • Coordinate with vendors to ensure all purchases are processed correctly.
  • Ensure all office equipment is working properly and keep records of all inventory levels

Operations Coordinator Salary and Outlook

Operations coordinator salaries vary based on education level, years of experience, and the size of the company and industry. He can also get additional rewards in the form of bonuses.

  • average annual salary:US$ 52.500 (US$ 25,24/hora)
  • Annual salary of the top 10%:US$ 79.500 (US$ 38,22/hora)

Operations coordinator employment is expected to grow on average over the next ten years.

Demand for this workforce stems from the continued growth of small businesses and the need for efficiencies in manufacturing and retail businesses. Operations coordinators must supervise the work of other employees, such as production workers and sales representatives, to ensure that productivity and quality standards are met.

Operations Coordinator Job Requirements

Obtaining a position as an operations coordinator requires several requirements. They include:

Education:Most employers require operations coordinators to have at least a bachelor's degree in a related field, such as business administration, management, or supply chain management. Some employers may hire applicants with a high school diploma and relevant work experience.

Training experience:Operations coordinators often receive on-the-job training. This training may include learning company policies and procedures, as well as the software and technology used. Response coordinators may also receive training in first aid and fire safety.

Certifications and Licenses:Certifications are generally not a requirement to become an operations coordinator, but they can help make you a more competitive candidate when applying for a job.

Operations Coordinator Skills

Operations Coordinators need the following skills to be successful:

Communication:Operations Coordinators must be able to communicate effectively with a wide variety of people, including team members, managers, customers, and vendors. You must be able to deliver messages clearly and concisely, whether in person, over the phone, or via email. You must also be able to listen to others and understand their needs and concerns.

Organization:Operations coordinators use organizational skills to keep track of multiple projects, tasks, and deadlines. They also use organizational skills to keep track of files, records, and other important documents. Operations coordinators use organizational skills to create schedules, checklists, and other organizational tools to keep their team and projects on track.

Solve problems:Operations Coordinators are responsible for overseeing and managing multiple projects simultaneously. You often have to think fast and find solutions to problems that arise. This requires a creative and flexible mindset that allows you to think of solutions that may not have been considered before.

Time management:Operations coordinators often have to manage multiple tasks at once, so time management is an important skill for them. They may also need to manage the schedules of other employees, so it is important that they are punctual and keep up with deadlines.

Multitask:Operations coordinators often have to multitask, especially when working in a fast-paced environment. You can use multitasking to your advantage when working with multiple teams, projects, or clients. You can also use multitasking to manage your time and prioritize tasks.

Operations coordinator work environment.

Operations coordinators work in a variety of settings, including office buildings, warehouses, and factories. They typically work full time during normal business hours, though they occasionally work nights or weekends to meet deadlines or handle emergencies. Some operations coordinators may travel to other locations, e.g. B. to supplier or customer locations to coordinate activities or resolve issues. Many operations coordinators work in fast-paced environments and need to be able to multitask. You may be under pressure to meet deadlines and work long hours to complete projects on time.

Trends for Operations Coordinators

Here are three trends influencing the way operations coordinators work. Operations coordinators must stay on top of these developments to keep their skills relevant and maintain a competitive edge in the workplace.

The growth of remote work

The rise of remote work is a trend that is rapidly gaining popularity among businesses. This is due to the various benefits it offers such as cost reduction and increased productivity.

As more companies adopt remote work policies, operations coordinators must learn to lead teams without being physically present. You must also be able to communicate effectively using technology such as video conferencing.

Automation will continue to change the role of operations coordinators

The role of operations coordinators is changing as automation becomes more prevalent in organizations. As automation takes over tasks previously performed by humans, operations managers must find new ways to add value to their organizations.

One way to do this is to become experts in process improvement. By identifying areas where automation can be used to streamline processes, operations managers can help their organizations become more efficient and productive. In addition, Operations Coordinators can also focus on developing strong vendor and supplier relationships to ensure the best deals possible.

More collaboration between teams

In recent years, there has been a growing demand for cross-team collaboration. This is because companies have realized that collaboration between different departments can lead to better results.

As such, operations coordinators need to be able to collaborate with other teams to ensure everyone is on the same page. You also need to be able to manage projects effectively and ensure everyone is working towards the same goal.

How to become an operations coordinator

There are many different paths you can take to become an operations coordinator. You can start as a clerk, receptionist, or secretary and work your way up the ladder. Or you study business administration or management and specialize in operations.

Whichever path you choose, it's important to have strong organizational skills and be able to multitask. You must also be resilient and able to meet deadlines.

advancement opportunities

Operations coordinators often advance their careers by taking on more responsibilities and taking on management roles. As they gain experience, they may move into roles such as Operations Manager, Project Manager, or Business Analyst. Those with strong computer skills can fill positions as a systems analyst or software developer. Those with strong soft skills can move into human resources or education and training.

Operations Coordinator Job Description Example

At [CompanyX], we constantly strive to streamline our operations and improve our efficiency. We are looking for an experienced Operations Coordinator to help us achieve these goals. The ideal candidate will have experience in project management, process improvement, and/or chemical engineering. You are responsible for coordinating and improving the daily operations of the company. This includes developing standard operating procedures, managing projects, and conducting process improvement reviews. The Operations Coordinator works closely with all departments to ensure that company operations run smoothly and efficiently.


  • Serve as the central point of contact for all operational inquiries and manage and respond to inquiries in a timely and professional manner.
  • Stay up to date with company policies and procedures to answer questions and resolve issues effectively
  • Proactively identify process improvements and provide management with recommendations for implementation.
  • Serve as project manager for specific initiatives as needed, developing clear timelines and collaborating with cross-functional teams to ensure successful completion
  • Develop and maintain strong relationships with internal and external stakeholders, including vendors, customers, and other departments.
  • Coordinate and plan meetings, appointments, and trips as needed.
  • Prepare and distribute agendas, minutes, presentations, reports, and other materials as needed.
  • Process invoices and purchase orders, track expenses, and reconcile budget variances
  • Monitor and order office supplies to ensure inventory levels remain at optimal levels
  • Update and maintain databases and filing systems, both on paper and electronically.
  • Provide administrative support to senior management as required.
  • Perform additional tasks as assigned

Required Skills and Qualifications

  • Bachelor's Degree in Business Administration, Operations Management or a related field
  • 2-3 years of experience in an operational role, preferably in a coordination role
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and prioritize effectively in a fast-paced environment
  • Strong written and verbal communication skills
  • Microsoft Office domain, with ability to learn new software and systems

Preferred skills and qualifications

  • Master's degree in business administration, operations or related areas
  • At least 5 years of experience in an operational role, preferably in a coordination role
  • Working knowledge of project management software such as Asana or Trello.
  • Experience in developing and implementing process improvements.
  • Familiarity with Six Sigma or other quality improvement methodologies.

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